“The first time someone shows you who they are believe them.” -Maya Angelou
This week we discussed a difficult subject-what do you do when you have to deal with really DIFFICULT people? I used Chapter 4 from Going It Alone by Michele Howe and published by Hendrickson.
I also made reference to other books-Safe People by Dr. Henry Cloud and Dr. John Townsend, the authors of Boundaries, and Nasty People by Jay Carter, and The Four Agreements by Don Miguel Ruiz.
The following questions and suggestions correlate with the book, Going It Alone by Michele Howe
Building Bridges: Communicating with Uncooperative People
1. List any uncooperative people who you must communicate with.
2. Why do you think they are uncooperative?
3. What happens when you communicate with them?
4. It has been said, “Expectations are premeditated resentments.” Do you have any unrealistic expectations with regard to the uncooperative people in your life? If so list them.
5. Communication is more successful when the parties aren’t too concerned about winning or losing. What might you do to avoid this approach?
6. What is the most difficult topic for you when communicating with uncooperative people?
7. How might you approach this topic differently?